GDPR

Who is responsible for processing?

The data controller is Kintsugi-LowCarbon, located at:
📍 16 rue de la Croix aux Potiers, BP97637, 35176 Chartres-De-Bretagne

What data is collected?

The data collected via the website forms are:

• Identification data: name, first name, email

• Professional data: company, position

• Browsing data: IP address, cookies

They are provided freely by the user as part of informed consent.

Processing purposes

The data is collected for:

• Responding to your inquiries via contact forms

• Organizing demonstrations of our solutions

• Monitoring the business relationship and fulfilling legal obligations

Legal basis for processing

The processing is based on:

• On consent (contact form, event registration)

• On performance of a contract or pre-contractual measures

• On compliance with legal obligations

Data recipients

Your data is processed only by the internal teams of Kintsugi-LowCarbon.
Service providers may access it as subcontractors (hosting provider, email service, etc.) under strict contractual supervision.
No data is sold or transferred to third parties for commercial purposes.

Transfer outside the European Union

The data is not transferred outside the European Union.
In exceptional cases, Kintsugi-LowCarbon ensures that the service provider applies guarantees equivalent to GDPR.

Data security

Kintsugi-LowCarbon implements technical and organizational measures to ensure data security:

• Secure site in HTTPS

• Servers located in Europe (via Framer)

• Secure management of access and passwords

• Regular backups and redundancy

• Control of physical and logical access

Retention period

The data is retained for:

• 3 years from the last contact

• Or during the duration of the contractual relationship

• GDPR supporting documents are retained for a maximum of 1 month

Cookies

The site only uses technical cookies and anonymized audience measurement cookies. You can accept or refuse them via the dedicated banner or your browser settings.
To find out more: CNIL website

Your rights

In accordance with GDPR, you have:

• Right of access, rectification, opposition, erasure

• Right to portability

• Right to limit processing

• Right to lodge a complaint with the CNIL

How to exercise your rights?

By email: contact@urbanthink.eu
Via the contact form on the site
By mail: Kintsugi-LowCarbon, 16 rue de la Croix aux Potiers, BP97637, 35176 Chartres-De-Bretagne
A piece of identification may be requested to validate your request.

DPO Contact

You can contact our Data Protection Officer (DPO) at the following address: contact@urbanthink.eu